I have just got a Multistrada 950, which is my first Ducati. I am loving the bike so far. Service is not so good...
I got Ducati heated grips installed by the dealer and they do not look good. Hopefully the attached picture shows the problem, which is a significant gap between the end of the grip and the end of the bar. I checked this with the Ducati dealer and they tell me this is the right part and it is fitted correctly, but the heated grips are shown as "no longer available" from Ducati.
This doesn't make sense to me, so can anyone else with the genuine Ducati heated grips post a picture, so I can compare with mine?
It has also taken 4 weeks to get the panniers ready to be fitted. Supposedly Ducati sent tumblers that are the wrong size and this has ended up with all the locks on the bike needing to be changed