Heated grips

[Mikey B]

Apologies if this has been asked before. I have a 2017 Multistrada 950, I think it is the touring version as it has panniers and centre stand.
I have been reading on line and it should have heated grips as part of the touring package.
Below are a pic of my grips (RHS). Am I right in thinking that these are the Ducati heated grips as there is a lead from the bottom of the grip?

I have followed the manual and used the Left Hand side switches to toggle through the menu on the dash, but cannot see the heated grips icon etc.  Does this only appear when activated by a dealer.

Thanks Mike

[YoungF]

The 2017 touring pack did not include heated grips (the 2019> tp does). The cable you see is not for the grips, that comes out of the actual grip and moves with it.

[Mikey B]

Cheers