Author Topic: Screen Replaced Under Warranty  (Read 2235 times)

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  • Offline neilb   gb

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    Offline neilb

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    Screen Replaced Under Warranty
    on: November 08, 2017, 01:44:36 pm
    November 08, 2017, 01:44:36 pm
    When paying a visit to my dealer last week to have the long overdue heated grips fitted (just in time, given the cold weather), I mentioned that there were a couple of small cracks in the screen around one of the mounting points. The service manager immediately took a pic and said that he would get a claim in for a new screen but would I want another standard one or the smoke-tint touring screen? Tinted screen!...yes please. I've just had it put on and it is good. Same shape as the standard one but about 2 inches taller, which suits me fine as I'm over 6 foot tall.

    The mechanic who fitted it said that he's had to replace several showing the same fault, so take a look around your mounting points and, if there is a problem, Ducati will replace.

  • Offline tozes   pt

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    Offline tozes

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    Re: Screen Replaced Under Warranty
    Reply #1 on: November 08, 2017, 06:19:52 pm
    November 08, 2017, 06:19:52 pm
    Nice that they replaced it without fuss and even let you choose the tinted one. How does it look like with the tinted? Could you share a photo?

  • Offline buzzardbilly   gb

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    Offline buzzardbilly

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    Re: Screen Replaced Under Warranty
    Reply #2 on: November 09, 2017, 07:16:53 am
    November 09, 2017, 07:16:53 am
    ...just to say that I had some small cracks radiating from the lower of the three mounting bolts - clearly they are overtightening on  assembly . Dealer replaced no problem

  • Offline thenozzle   gb

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    Offline thenozzle

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    Re: Screen Replaced Under Warranty
    Reply #3 on: November 11, 2017, 11:06:31 am
    November 11, 2017, 11:06:31 am
    I also have found a crack on my screen where one of the bolts are, reported this to my friendly dealer and sent him pictures now replacement on the way.

     



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