Service advice . . .

[ZiggyCol]

Hi
I'm due to pick up my new MS next week  from SMC in Sheffield. They had a bike available and offered a good deal. BUT SMC are about 3 times (60 miles) further away from me than my nearest Ducati dealer - Ducati Leeds (actually in Shipley) who are only 20 miles away.

Questions are these re future servicing/possible warranty work:
Is it best to use SMC even though less convenient?
Are there any issues with using a different dealer than that purchased from?
Anyone any experience of these two dealers they'd like to share?

Thanks
Col

[Conman]

I think any Ducati dealer can cover your motorcycle.

[Beitsta]

I agree - a genuine Ducati Dealer, who has a Ducati stamp has to be recognised  by the factory to carry out all servicing - whether you purchased the bike from them or not.

I traveled to Dublin yesterday for my first 12 month service (6,500 kms - I know, I know, I must get out more!!) with Rosso Ducati which cost €295.

Whilst Rosso Ducati are a very professional outfit, they  changed the oil and filter, checked the chain, brakes for wear (all ok)  and the tyre pressure was adjusted and they adjusted the clutch lever.

The bike feels great after the service - but €295??? Wow!

Traveled to Dublin by Motorway (252 kms) but returned to Cork on the old road which was much more enjoyable.

On the motorway I experienced windy conditions which created strong turbulence at times when I was behind other traffic (the bike weaving from side to side) but at other times with no traffic in front of me there was little or no turbulence.

I have a concept 2 Schubert helmet (year 2008) and was using air plugs at all times and they was a fair amount of wind noise.

All in all it was a great day out on a fantastic bike - especially as it was midweek  

[Dave G]

I have an issue at the moment only noticed yesterday.
When I start the bike it shows service indicator and 500 in the box normally where the mileage is shown.
I have 8800 miles on the clock so I'm guessing my dealer has not reset the service interval because I had it serviced in March.
The intervals state 9000 miles / 12 month. Am I right because I'm only averaging 5000 per year?
I'm calling the dealer today.

Wow Beitsta that's an old helmet. Do you know every 5 years is recommended to change lids?

[YoungF]

Ducati Leeds are excellent. I visited Leeds, Sheffield and Newcastle before buying and chose to buy from Leeds irrespective of price.
I didn't tell Paul that though ... sad that he's retired, top lad.

[20220727]

my stealer told me that they can only turn the service light off after it comes on, so if you service before the light has come on the light will still come on 

[ZiggyCol]

Originally Posted by YoungF

Ducati Leeds are excellent. I visited Leeds, Sheffield and Newcastle before buying and chose to buy from Leeds irrespective of price.
I didn't tell Paul that though ... sad that he's retired, top lad.

Leeds seem to have a very good reputation so I'm thinking, as they are the most convenient, that is where I'll probably end up for servicing. Though having said that Mark at SMC has been very good so far from a sales perspective.

[S-westerly]

I bought my Multi from Metropolis Motorcycles in London who have gone bust. My nearest dealer is in Bristol where I've had my initial service done satisfactorily although I've found my chain has slackened off quite a lot; (something to investigate when the wind and rain stops). The first I knew about the dealer I bought from going out of business was an email from Ducati (UK) which reassured me that my warranty etc would be fully covered by any Ducati dealer so I should not worry etc.

[ZiggyCol]

Originally Posted by S-westerly

I bought my Multi from Metropolis Motorcycles in London who have gone bust.

I was looking at their offers before they disappeared but I wasn't quite in a position to buy - bet you got a good deal 
As it turned out I ended up with a good offer at SMC.

[S-westerly]

I did indeed get a good price - pre-registered bike (29 June 2018) with 2 miles on the clock for only £9,000. Perfect in every way but no hint at the time that they were about to vanish for good. I don't think the salesmen had any idea what was coming down.